Book a Meeting
    Contact Information

    Benoni South Africa
    87 Kei Rd
    Farrarmere
    1501

    Give us a call. We would love to discuss your project.

    087 265 9489

    Find us here
    LinksNorthSupportNorthTraining
     POPI Policy

    POPI Policy

    Northroom Technologies is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa, by virtue of its use of processing personal information of both juristic and natural persons, via automated or non-automated means.
    Northroom Technologies, is committed to protecting your privacy and ensuring that your personal information is handled in compliance with POPIA. This POPIA Policy explains how we collect, use, store, and protect personal information when you interact with us, whether through our website, services, or any other means.

    1. Introduction to POPIA

    Governs the lawful collection, processing, storage, and sharing of personal information. Northroom Technologies is dedicated to safeguarding your privacy and ensuring that your information is used responsibly and transparently.

    2. Definition of Personal Information

    Under POPIA, “personal information” includes any information that can identify a person, including but not limited to:

    • Name and surname
    • Contact details (email address, phone number, physical address)
    • Employment and company information
    • Race , gender, sex, health, opinions,
    • IP address and device information
    • Accounting information of juristic persons
    • Any other information provided directly by you

    3. How We Collect Personal Information

    We collect personal information through various interactions, such as:

    • Direct Interactions: When you contact us, complete a form on our website, or subscribe to our newsletter.
    • Automated Collection: Through cookies and other tracking technologies on our website, collecting technical information like IP address and browsing behavior.
    • Third Parties: Information may be received from third-party services or business partners, subject to your prior consent or as required for providing services.

    4. Purpose for Processing Personal Information

    Northroom Technologies processes personal information for the following purposes:

    • Service Provision: To provide, develop, and improve our software development and consulting services.
    • Communication: To respond to inquiries, provide information on our services, and share updates.
    • Marketing: To send you relevant information on our offerings, with your consent.
    • Security and Legal Compliance: To protect our systems and comply with legal obligations.

    5. Lawful Basis for Processing Personal Information

    We process personal information based on the following lawful grounds under POPIA:

    • Consent: Where you have provided clear consent for specific purposes.
    • Contractual Necessity: Processing is necessary to carry out actions for the conclusion or performance of a contract to which you are a party, eg to render our software services, or for the implementation of pre-contractual measures.
    • Legal Obligation: To comply with laws or regulatory requirements.
    • Legitimate Interests: Where processing is required to pursue Northroom Technologies’ legitimate business interests, rights as well as to protect your legitimate interests.

    6. Sharing of Personal Information

    We do not sell your personal information to third parties. However, we may share your information:

    • With Service Providers: Trusted third parties that assist us in providing services (e.g., cloud providers, IT support) are bound by confidentiality agreements.
    • For Legal Reasons: To comply with legal obligations, court orders, or law enforcement requests.
    • Business Transactions: In the event of a merger, acquisition, or sale of assets, where personal data may be transferred as part of business assets.

    7. Data Security Measures

    Northroom Technologies implements industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, and restricted access to personal information.

    8. Retention of Personal Information

    We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once information is no longer needed, it is securely deleted or anonymized.

    9. Your Rights Under POPIA

    Under POPIA, you have the following rights regarding your personal information:

    • Access: Request access to the personal information we hold about you.
    • Correction: Request correction of inaccurate or outdated information.
    • Deletion: Request deletion of your information under certain circumstances.
    • Objection: Object to the processing of your personal information for specific purposes, such as marketing.
    • Withdraw Consent: Withdraw consent for processing where consent is the lawful basis.

    To exercise any of these rights, please contact us at the contact information provided in Section 12.

    10. Use of Cookies

    Our website uses cookies and similar tracking technologies to enhance user experience and collect usage data. For more information, please refer to our [Cookie Policy].

    11. Children’s Privacy

    Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

    12. Contact Us

    For questions, concerns, or requests regarding your personal information or this POPIA policy, please contact us.

    13. Policy Updates

    Northroom Technologies may update this POPIA policy to reflect changes in our practices or compliance requirements. Updated versions will be posted on our website, and we encourage users to review the policy periodically.